Both your printer and your computer can print test pages that may help you narrow down your issue. If you still can't figure out the problem, it may help to run a few diagnostic tests. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.You may want to visit the website for your printer’s manufacturer to download the latest software and drivers for your printer. As a last resort, you may want to reinstall the printer driver. After restarting, you should try to print a test page again to check your printer configuration. If you are unable to print a test page after following the previous steps, you may want to restart your computer. Then in the General tab click on the Print Test Page button. Right-click your printer and select Properties. You can test your printer configuration by printing a test page. If you have more than one printer installed (such as several network printers) make sure you have selected the right printer as your default printer (right-click on the printer you want to use and select Set as Default Printer). If it says Offline, right-click on it and select Use Printer Online. Go to Start, Printers and Faxes.įind the printer you want to use and make sure it says Ready underneath it. If you still can’t print, check to make sure the printer is not set to offline mode. Next, check to make sure the printer cable is properly connected to both the computer and the printer.
You may also want to check that it has ink if you are using an inkjet printer. First, make sure the printer is on and has paper in the tray. As with most computer problems, you should begin with the easiest solutions before moving on to more advanced troubleshooting steps.
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